At Colour Me Pretty we take pride in providing the highest quality nail and beauty products to our customers.
Due to the nature of our business, we do not offer refunds or exchanges on any of our products. This includes all nail products, make up and beauty products, and accessories. Once a product has been purchased, it cannot be returned, exchanged or refunded. We apologise for any inconvenience this may cause, but please understand that we have this policy in place to maintain the highest standards of hygiene, safety and quality control for all of our customers.
We understand that sometimes a product may arrive damaged or defective. If this occurs, please contact our customer service team within 48 hours of receiving the product. We will do our best to resolve the issue and replace the damaged or defective product.
If you have any questions or concerns about this policy, please don’t hesitate to contact us before making a purchase. Our team will be happy to provide you with all of the information to make an informed decision regarding a purchase.
We also have a Facebook support group that you can join to seek clarification regarding products.
Thank you for choosing Colour Me Pretty.
We appreciate your understanding and support of our policy.
You can reach us at Email - firstname.lastname@example.org